Process Payments via Phone Call
Process Payments via Phone Call, built on a proven open-source foundation and adapted to how your business already works.
This is the outcome, not a promise of one
A worked example of exactly what this build does once it is live in your business.
- 09:12Invoice INV-4821 issued with a pay link.
- 11:48Customer pays on their phone. No call, no card read out.
- 11:48Payment received, receipt sent automatically.
- 11:49Matched to the invoice and the job. Ledger closed.
- NightlyReconciliation runs. Any mismatch is flagged, not buried.
Outcomes
- Every call answered, routed or captured as a voicemail with a text follow-up
- After-hours coverage without paying for after-hours staff
- Call recordings and transcripts attached to the right customer
Payments and fulfilment
A communication event triggers a money or fulfilment event, or the reverse, with the two systems reconciled so neither drifts.
- Keep card data out of your systems entirely
- Make every operation idempotent so a retry cannot double charge
- Reconcile the two ledgers on a schedule and alert on mismatch
- Define the refund and failure path before launch
Four things that are true of every build
The terms are the same whether you spend two thousand dollars with us or twenty.
A fixed price
Quoted before we start, naming what it does and what it will not do. It does not move unless you change the scope in writing.
Proof before launch
You sign off on real output from your own cases, not a demo video. If it does not convince you, it does not go live.
Everything in your name
Accounts, numbers, data, repository. Nothing switches off if you stop working with us, and there is no migration to negotiate.
30 days of fixes free
Anything that does not behave the way we said it would gets fixed at our cost for the first 30 days, whether or not you take the managed plan.
What is in the box
The whole build, on one page. No line item appears later that is not here.
| Product line | Voice & call flows |
|---|---|
| Implementation pattern | Payments and fulfilment |
| Best fit | trades, property managers, clinics and any business where the phone is the front door |
| Runtimes available | javascript |
| Foundation | Open-source reference implementation, maintained by Twilio itself, which is the strongest signal a sample will still work next year — javascript |
| Platform services | Twilio Programmable Voice with TwiML call flows, a small web service for the routing logic, and your existing numbers ported or forwarded. |
| Typical build | About one week to a staging number, then live monitoring before sign-off |
| Build price | ~$2,500 fixed scope |
| Run price | ~$390/mo managed, platform usage billed at cost |
| Compliance handled | Consent capture, sender identification, automatic opt-out, logging and retention |
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Get this built for your business
Fixed-price scope, about a week to a working staging number, and we run it afterwards if you want.