Email & notifications for Australian business
Transactional email, contact forms, delivery and engagement events, and cross-channel notification routing.
What this looks like in practice
A worked example from the most common build in this line.
- 14:02Call from +61 4** *** 219 rings out. Everyone is on a roof.
- 14:02Number checked: mobile, not a known spam range.
- 14:02SMS out: “Sorry we missed you, it’s Dan at Coastline.”
- 14:03Reply: “hot water system leaking, can someone come today”
- 14:03Dan paged. Job drafted with the transcript attached.
- 14:04Booked. Nobody touched a phone.
Why businesses buy this
And the failure modes we design around, stated up front.
The case for it
Email is still where receipts, quotes and confirmations belong. The value is in knowing what happened to each one, and in escalating to another channel when nothing does.
- Delivery, open and click events visible instead of guessed at
- Automatic escalation to SMS when an important email goes unread
- Contact forms that reach you and never land in spam
Where it goes wrong
Deliverability is an infrastructure problem, not a copy problem. We set up SPF, DKIM and DMARC on your domain and warm the sending identity before volume goes up.
Built on: Twilio SendGrid for sending and event webhooks, plus a routing service that decides when to switch channels.
All 4 builds in this line
Each one is priced on its own page and can be added to a scope without contacting us.
Email Contact Form with SendGrid
A focused service handles the events, the state and the failure cases, and stays small enough to reason...
Email Open and Click Alerts via SMS
Something happens in one of your systems and the right person hears about it within seconds, on the channel...
Omnichannel Notifications
Something happens in one of your systems and the right person hears about it within seconds, on the channel...
SendGrid Email Events
Two tools that were never designed to talk are joined by a small service that owns the mapping, the retries and...
Common questions
The ones that come up before every build in this line.
What does email & notifications cost?
Builds in this line start at ~$2,500 fixed price, and running them is ~$390/mo plus platform usage billed at cost. You can price a specific build on the instant scope page without talking to anyone.
What is it actually built on?
Twilio SendGrid for sending and event webhooks, plus a routing service that decides when to switch channels.
What usually goes wrong with this?
Deliverability is an infrastructure problem, not a copy problem. We set up SPF, DKIM and DMARC on your domain and warm the sending identity before volume goes up.
How many of these builds are there?
4 in this line right now, and the list grows as we build things worth reusing. Every one is priced and documented on its own page.
Know which one you need?
Price it yourself in a minute. No form, no email address, no call.