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06  /  Email & notifications

Email & notifications for Australian business

Transactional email, contact forms, delivery and engagement events, and cross-channel notification routing.

[ 06.1 / SEE IT WORKING ]

What this looks like in practice

A worked example from the most common build in this line.

Live example Missed call, recovered
  • 14:02Call from +61 4** *** 219 rings out. Everyone is on a roof.
  • 14:02Number checked: mobile, not a known spam range.
  • 14:02SMS out: “Sorry we missed you, it’s Dan at Coastline.”
  • 14:03Reply: “hot water system leaking, can someone come today”
  • 14:03Dan paged. Job drafted with the transcript attached.
  • 14:04Booked. Nobody touched a phone.
[ 06.2 / THE CASE ]

Why businesses buy this

And the failure modes we design around, stated up front.

[ WHY IT PAYS ]

The case for it

Email is still where receipts, quotes and confirmations belong. The value is in knowing what happened to each one, and in escalating to another channel when nothing does.

  • Delivery, open and click events visible instead of guessed at
  • Automatic escalation to SMS when an important email goes unread
  • Contact forms that reach you and never land in spam
[ WHAT TO WATCH ]

Where it goes wrong

Deliverability is an infrastructure problem, not a copy problem. We set up SPF, DKIM and DMARC on your domain and warm the sending identity before volume goes up.

Built on: Twilio SendGrid for sending and event webhooks, plus a routing service that decides when to switch channels.

[ 06.3 / THE BUILDS ]

All 4 builds in this line

Each one is priced on its own page and can be added to a scope without contacting us.

[ 06.4 / QUESTIONS ]

Common questions

The ones that come up before every build in this line.

What does email & notifications cost?

Builds in this line start at from $2,500 fixed price, and running them is from $390/mo plus platform usage billed at cost. You can price a specific build on the instant scope page without talking to anyone.

What is it actually built on?

Twilio SendGrid for sending and event webhooks, plus a routing service that decides when to switch channels.

What usually goes wrong with this?

Deliverability is an infrastructure problem, not a copy problem. We set up SPF, DKIM and DMARC on your domain and warm the sending identity before volume goes up.

How many of these builds are there?

4 in this line right now, and the list grows as we build things worth reusing. Every one is priced and documented on its own page.

Know which one you need?

Price it yourself in a minute. No form, no email address, no call.