Betr Agency builds and runs the automation underneath an Australian business: messaging, calls, verification, workflows, job-management connectors, applied AI, payments and compliance. Fixed price to build, flat fee to run, your accounts and your data throughout.
Most people know the problem, not the product. Pick the outcome and we will show you the builds that deliver it.
Every call, lead and enquiry answered, routed or captured.
Money collected, matched and reconciled without chasing.
Fewer no-shows, fuller weeks, less phone tag.
The repeated questions handled, the rest escalated.
Data entered once, moving everywhere it is needed.
Real customers in, fraud and fakes out.
Obligations met by default, evidence captured automatically.
Someone watching, someone answering, every month.
Every one starts from a battle-tested open-source implementation, then gets adapted to your numbers, your wording and your systems. You are not paying us to invent what already works.
Two-way text messaging that customers actually read: reminders, alerts, opt-ins, forwarding and bots.
Phone menus, forwarding, conferencing, recording, screening and AI voice agents that answer when you cannot.
One-time passcodes, two-factor authentication, passkeys, phone intelligence and silent network verification.
WhatsApp business messaging, group conversations, chatbots and session handling on the channel your customers already use.
Browser and mobile video rooms for consults, remote inspections, classrooms and collaboration.
Transactional email, contact forms, delivery and engagement events, and cross-channel notification routing.
Visual, editable flows for appointments, screening questionnaires, waitlists and guided conversations.
One threaded conversation per customer across SMS, WhatsApp, chat and web, with an interface your team can work from.
A programmable contact centre: agent tooling, authentication, canned responses, live translation and web chat.
The unglamorous layer: deployment pipelines, local development environments, versioning and rollback for everything above.
Sender ID registration, e-invoicing, consent registers, retention and the paperwork that proves you did it right.
The joins between the tools you already pay for: job to invoice, form to CRM, spreadsheet to notification, inbox to task.
ServiceM8, simPRO, Tradify, AroFlo and Fergus joined to accounting, messaging and the rest of your stack.
Voice agents, document extraction, retrieval chat over your own material, and assistants with scoped access to your systems.
Booking, shared inbox, e-signature, forms, CRM and analytics on open-source platforms you own, at a fraction of per-seat pricing.
Checkout, subscriptions, deposits, progress claims, terminals and reconciliation wired to the systems that record them.
Monitoring, alerting, on-call, incident response and a monthly report across every automation you own, whoever built it.
The proposal names the exact build, the price, the run cost and what it will not do. Then we do that.
We sit with the person who currently does the job by hand and write down every step, including the exceptions nobody documented.
You get a fixed-price proposal naming the exact catalogue solution, what we change, what it costs to run, and what it will not do.
We adapt the proven open-source foundation rather than starting from a blank file, then wire in your numbers, wording and systems.
It runs in staging against real cases. You sign off on transcripts, not on a demo video.
We monitor it, fix it, and change it when your business changes. You get a monthly report you can actually read.
One obligation that is already overdue, and the builds that pay for themselves fastest once it is sorted.
An obligation is turned into a checklist, the checklist into a configuration, and the configuration into...
An obligation is turned into a checklist, the checklist into a configuration, and the configuration into...
Audio streams into transcription, a bounded language model decides what to say next, speech comes back, and the...
Audio streams into transcription, a bounded language model decides what to say next, speech comes back, and the...
A workflow engine holds the sequence, the retries and the credentials, so the logic lives in one visible place...
A workflow engine holds the sequence, the retries and the credentials, so the logic lives in one visible place...
Short answers, no gating.
Yes, and it stays in your name. We build on your account so you own the numbers, the history and the billing. If you ever stop working with us, nothing switches off.
Because the boring 60 percent of any communication system has been solved and battle-tested in public. Starting there means we spend your budget on the part that is specific to your business.
Usage is billed at cost and itemised: roughly a few cents per SMS segment, a cent or two per minute of voice, and a per-verification fee for identity checks. Most small businesses land between $30 and $300 a month.
Usually yes. Numbers can be ported, or the existing service can forward into the new flow while you test. We do not cut over until you are happy.
We set up consent capture, sender identification, automatic opt-out handling and recording announcements. We are not lawyers, so anything unusual gets flagged for your advice, in writing.
Sunshine Coast, Queensland. We work with businesses anywhere in Australia and most of the work is done remotely.
A venture studio where the build is funded before it starts. Someone posts an idea, we publish what the first version costs, and anyone who wants it to exist can back it monthly. Backers get the product at founding rates. Ownership is handled separately and privately, because that is what the law actually allows.