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14  /  Applied AI

Grounded Chatbot on Your Own Documents

Grounded Chatbot on Your Own Documents, scoped to your business, delivered at a fixed price and run for you afterwards.

[ 14.d / SEE IT WORKING ]

This is the outcome, not a promise of one

A worked example of exactly what this build does once it is live in your business.

Live example Answers with a source attached
What’s our callout fee after hours in the Sunshine Coast zone?
After-hours callout is $185 inc GST for zone A, which covers the Sunshine Coast. That covers the first 30 minutes on site; labour is charged at the after-hours rate beyond that. [ Price book 2026, p.4 — After-hours rates ]

If the answer is not in your documents, it says so instead of inventing one.

[ WHAT YOU GET ]

Outcomes

  • The repetitive half of a job handled, the judgement half escalated
  • Answers grounded in your documents rather than invented
  • Every automated decision logged so you can read it back
[ HOW IT WORKS ]

Grounded retrieval

Your own documents are indexed, the relevant passages are retrieved for each question, and the answer is generated only from what was retrieved, with the source shown.

  1. Gather the source material and decide what is authoritative
  2. Chunk and index it so retrieval returns the right passage, not the right document
  3. Force citations so every answer can be checked against the source
  4. Refuse rather than improvise when retrieval comes back empty
[ 14.g / WHAT YOU ARE BUYING ]

Four things that are true of every build

The terms are the same whether you spend two thousand dollars with us or twenty.

[ 01 ]

A fixed price

Quoted before we start, naming what it does and what it will not do. It does not move unless you change the scope in writing.

[ 02 ]

Proof before launch

You sign off on real output from your own cases, not a demo video. If it does not convince you, it does not go live.

[ 03 ]

Everything in your name

Accounts, numbers, data, repository. Nothing switches off if you stop working with us, and there is no migration to negotiate.

[ 04 ]

30 days of fixes free

Anything that does not behave the way we said it would gets fixed at our cost for the first 30 days, whether or not you take the managed plan.

[ 14.s / SPECIFICATION ]

What is in the box

The whole build, on one page. No line item appears later that is not here.

Product lineApplied AI
Implementation patternGrounded retrieval
Best fitanyone with a price book, a manual, a policy library or a long FAQ
Runtimes availablenot language specific
FoundationBuilt on our ChatVault engine: retrieval with forced citations, and a refusal when retrieval comes back empty.
Platform servicesOpen frameworks running on infrastructure you control, a model provider of your choice, and an evaluation set built from your real cases.
Typical buildAbout one week to a staging number, then live monitoring before sign-off
Build pricefrom $2,500 fixed scope
Run pricefrom $390/mo managed, platform usage billed at cost
Compliance handledConsent capture, sender identification, automatic opt-out, logging and retention
[ 14.r / RELATED ]

Related builds

Same pattern or same product line.

Get this built for your business

Fixed-price scope, about a week to a working staging number, and we run it afterwards if you want.