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Appointment Reminders via SMS

Appointment Reminders via SMS, built on a proven open-source foundation and adapted to how your business already works.

[ 01.d / SEE IT WORKING ]

This is the outcome, not a promise of one

A worked example of exactly what this build does once it is live in your business.

Live example The no-show that did not happen
  • Mon 09:00Booking created in your diary. Nothing else to do.
  • Wed 16:00Reminder sent, 48 hours ahead, in your business name.
  • Wed 16:04Reply: “C” to confirm.
  • Wed 16:04Diary updated. Confirmed.
  • Thu 07:30Second booking replies “R”. Reschedule link sent.
  • Thu 07:31Slot released to the waitlist and refilled.
[ WHAT YOU GET ]

Outcomes

  • Fewer no-shows because the reminder always goes out
  • Leads answered in seconds instead of hours
  • A written record of every customer conversation
[ HOW IT WORKS ]

Scheduled outreach

A scheduler reads the booking source, works out who needs contacting and when, sends on the right channel, and records the reply against the booking.

  1. Connect the calendar or booking system as the single source of truth
  2. Decide the send window and quiet hours, in local time
  3. Handle the reply: confirm, reschedule, cancel, or escalate
  4. Reconcile so a cancelled booking never gets a reminder
[ 01.g / WHAT YOU ARE BUYING ]

Four things that are true of every build

The terms are the same whether you spend two thousand dollars with us or twenty.

[ 01 ]

A fixed price

Quoted before we start, naming what it does and what it will not do. It does not move unless you change the scope in writing.

[ 02 ]

Proof before launch

You sign off on real output from your own cases, not a demo video. If it does not convince you, it does not go live.

[ 03 ]

Everything in your name

Accounts, numbers, data, repository. Nothing switches off if you stop working with us, and there is no migration to negotiate.

[ 04 ]

30 days of fixes free

Anything that does not behave the way we said it would gets fixed at our cost for the first 30 days, whether or not you take the managed plan.

[ 01.s / SPECIFICATION ]

What is in the box

The whole build, on one page. No line item appears later that is not here.

Product lineSMS & messaging
Implementation patternScheduled outreach
Best fittrades, clinics, salons, gyms and anyone whose diary depends on people turning up
Runtimes availablepython, php, javascript, java, ruby
FoundationOpen-source reference implementation, maintained by Twilio itself, which is the strongest signal a sample will still work next year — python · php · javascript · java · ruby
Platform servicesTwilio Programmable Messaging, a webhook endpoint we host, and your CRM or spreadsheet as the source of truth.
Typical buildAbout one week to a staging number, then live monitoring before sign-off
Build pricefrom $2,500 fixed scope
Run pricefrom $390/mo managed, platform usage billed at cost
Compliance handledConsent capture, sender identification, automatic opt-out, logging and retention
[ 01.r / RELATED ]

Related builds

Same pattern or same product line.

Get this built for your business

Fixed-price scope, about a week to a working staging number, and we run it afterwards if you want.