Automating Slack in an Australian business
Where the team already looks. A good destination for alerts, a poor system of record.
- TriggerForm submitted on your website at 21:14.
- Step 1Validated, deduplicated against the last 30 days.
- Step 2Customer created in the CRM, tagged by source.
- Step 3Job drafted, owner assigned by postcode.
- Step 4Acknowledgement sent to the customer.
- 0.9sDone. Nobody opened a second tab.
What people actually automate with Slack
The community workflow library holds 1707 workflows involving Slack. Stripped of the novelty ones, they nearly all come down to the same thing: alerting the people who are already looking. The value is not the integration itself, it is that a person stops being the transport layer between two systems.
- Slack and AI appears in 981 workflows. Usually alerting the people who are already looking, joined to the judgement step: classify, extract, draft or summarise.
- Slack and Google Sheets appears in 765 workflows. Usually alerting the people who are already looking, joined to a shared source of truth that stops being updated by hand.
- Slack and Gmail appears in 558 workflows. Usually alerting the people who are already looking, joined to inbound triage and extraction.
- Slack and Google Drive appears in 157 workflows. Usually alerting the people who are already looking, joined to documents filed where they belong.
- Slack and Email appears in 132 workflows. Usually alerting the people who are already looking, joined to the manual step between two systems disappearing.
- Slack and Notion appears in 111 workflows. Usually alerting the people who are already looking, joined to documentation that updates itself.
Three we would suggest first
Ranked by how often the pairing appears in the library, which is a better guide to what works than our opinion. Each one is a single workflow build: $700 to $2,500, then $290 a month.